Overview

Herbn Elements® (“Herbn Elements,” “us,” “we,” “our,”) is committed to protecting your privacy. This privacy policy (“Policy”) outlines how we collect, use, and disclose personal information collected on our website. This policy applies to anyone sharing personal information on our website (“Site”) whether on a computer or mobile device. Our website address is: https://herbnelements.com.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website.

Consent

Our Site is not designed for individuals under the age of 21 and we do not knowingly collect personal information from individuals under the age of 21. Individuals under the age of 21 should not use the Site at any time.

When you provide us with personal information on our website, we imply that you consent to our collecting such information for the purpose for which personal information is required. If we ask for your personal information for a secondary reason, like marketing, we will ask directly for your expressed consent and provide you with an opportunity to say no.

You may, at any time, withdraw consent for us to contact you, for the continued collection, use, or disclosure of your information at any time by contacting Herbn Elements at info@herbnelements.com.

How personal information is collected and why we collect it

Herbn Elements may collect personal information during the course of an online order or when registering for our loyalty program. When you browse our website, Herbn Elements will automatically collect your computer or mobile devices’ internet protocol (IP) address to collect information about your operating system, internet browser, device details, your computer or mobile devices’ location if location services have been enabled, and information about your interaction with the site and its content.

The Herbn Elements website uses cookies. Cookies are small pieces of code used by a website or service provider to recognize and retain certain information. We may use this cookie-captured information to improve our service to you, to aggregate information about visitors to the Site and their behavior, to remember and process items in your shopping cart, to understand and save user preferences, or to keep track of advertising.

Disclosure

We may disclose your information in the following circumstances:

• If required by law enforcement or regulatory authorities;
• To your healthcare provider for purposes of treatment and/or continuity of care;
• If you violate our Terms of Service.

Periodically we may make use of non-identifying information (aggregate data) for statistical or research purposes. This information does not identify you or provide personal information, and abides by Washington State law regarding the collecting, storage, and disclosing of such information.

Third-party hosts & services

Our website and managed retail locations use third-party track and trace and point-of-sale platforms and software in order to compliantly conduct transactions and track cannabis products from seed to sale, as required by law. These third-party providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers have their own privacy policies with respect to the information we are required to provide to them. Herbn Elements does not control these third parties’ tracking technologies or how they may be used. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Security

To protect your personal information, we take necessary precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Personal information is never shared. If you provide us with credit card information, the information is encrypted using secure socket layer (SSL) technology. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement generally accepted industry standards.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to this policy

We reserve the right to modify this privacy policy at any time. Changes and/or clarifications will take immediate effect. If material changes to this policy are made, we will notify you that it has been updated.

Disputes & contact information

We are a local family owned operation based in Seattle, WA. This Policy and all matters arising from your use of the Site are governed by and will be construed according to the laws of the State of Washington, without regard to any choice of laws of any jurisdiction. The federal courts and state courts that have geographical jurisdiction over disputes arising at our office location in Seattle, WA will be the only permissible venues for any and all disputes arising out of, or in connection with, this Policy.

If you have any questions about this Policy, please address them to info@herbnelements.com.